Tri-Star Counseling

Helping You Find Balance with Quality Therapy Solutions

Brent Metcalf, LCSW, smiling outdoors in a casual navy polo, representing a supportive therapist at Tri-Star Counseling, emphasizing mental health and empowerment.

Hi, I'm Brent Metcalf, LCSW

I am a friendly, funny, supportive therapist who can help you rise above what you are going through. I care for those experiencing high stress, excessive worry, and feeling overwhelmed in life.

What makes me different? I make almost anyone feel at ease. People tell me that they can let their guard down around me. 

Smiling male counselor in a gray cardigan and purple shirt, standing outdoors among green foliage, representing Tri-Star Counseling's supportive and empowering therapeutic environment.

Hi, I'm Ben Wagner, LPC-MHSP

Ben is a Licensed Professional Counselor with years of experience helping children, teens and adults overcome trauma, anxiety and depression. Ben earned his Bachelor’s degree in Psychology at East Tennessee State University and then completed his Masters in Counseling. Specializing in EMDR and having a warm and welcoming personality, Ben can help individuals hurting from long standing trauma finally heal. When not at the therapy office, you can find Ben at the gym powerlifting, out on one Appalachia’s hiking trails, or enjoying time with friends and family.

Katie Metcalf, LMSW, smiling in a cozy setting with a brick wall background, representing Tri-Star Counseling's supportive environment for mental health therapy.

Hi, I'm Katie Metcalf, LMSW

As a master’s level social worker and therapist, I blend professional expertise with personal experience to guide teens and women in self-discovery and empowerment. Using methods like CBT and ACT, I focus on enhancing strengths and promoting well-being in a relaxed, nonjudgmental setting. My goal is to empower clients to lead fulfilling lives true to themselves.

Smiling woman with long brown hair wearing a colorful striped shirt, set against a blurred green background, representing a warm and welcoming therapist at Tri-Star Counseling.

Hi, I'm Deanna Justice, MSW

I am committed to fostering a therapeutic relationship with her clients, enabling them to gain a deeper understanding of their emotions and behaviors. I work with children and teens in foster care and adoption has shaped my deep commitment to helping clients navigate complex trauma and find healing.

Cory Whitfield, LMSW, professional headshot with glasses and a blue plaid tie, representing mental health counseling expertise and commitment to empowering clients at Tri-Star Counseling.

Hi, I'm Cory Whitfield, LMSW

I’m passionate about helping individuals find healing and empowerment while navigating life’s challenges. I specialize in working with adults who face depression, anxiety, trauma, addictions, and men’s mental health concerns. My approach is grounded in empathy and collaboration, creating a safe and supportive space where clients can explore their experiences and build resilience.

Amberli Shupe, MA, NCC, smiling in a professional setting, showcasing her approachable demeanor and commitment to creating a safe therapeutic space for clients at Tri-Star Counseling.

Hi, I'm Amberli Shupe, MA, NCC

Being a therapist means creating a space where people feel safe to be fully themselves. I love helping clients find confidence, peace, and a deeper understanding of who they are.  My hope is that each session feels like a step toward healing—where things begin to feel lighter, clearer, and a little more possible.

Professional headshot of Robin Craig, LCSW, with a natural green background, conveying a warm and approachable demeanor, reflecting her commitment to creating a safe therapeutic space for clients.

Hi, I'm Robin Craig, LCSW

I believe therapy is a space where people can finally exhale and be fully themselves. It’s an honor to sit with someone in both their heaviness and their healing.

My role is to walk with you as things begin to feel more manageable — to help you find steadiness, clarity, and a way forward that feels true to you.

Therapist Robin Craig smiling in a cozy setting, promoting a safe space for clients to explore healing and self-discovery at Tri-Star Counseling.

Hi, I'm Michelle Rucker, LPC-MHSP

I believe therapy is about rediscovering your voice and learning to trust yourself again. It’s a privilege to help people untangle the patterns that have kept them feeling stuck and begin to see their own strength.

Whether you’re healing from emotional abuse, working to improve your relationship, or simply trying to find your footing again, I’m here to walk alongside you as life starts to feel balanced, peaceful, and your own again.

Smiling woman with long blonde hair wearing a light sweater, standing outdoors against a brick wall and greenery, representing a welcoming presence at Tri-Star Counseling.

Hi, I'm Katie Thornton, Admin Assistant

My love for helping people brought me to Tri-Star, where I now serve as the Admin Assistant. This means I support all new and current clients in the practice. So whether it is helping you schedule appointments, assisting you with billing questions, or any other needs that you have, I am here and ready to support you in your healing journey!

Let Us Help You Soar!

Tri-Star Counseling was established to serve clients in our local area and across Tennessee and Virginia with quality, affordable in-person and telehealth mental health services. We meet our clients where they are with person-centered, compassionate care and therapy services.

Why Choose Tri-Star Counseling?

Everyone faces challenges in life, and we often need help. There is no shame in getting therapy to help us out of the ruts of life. Tri-Star Counseling brings professional and compassionate therapy to help everyone with combinations of strategies that provide real solutions. We accept referrals from many Tri-Cities area providers and several insurance plans. Unparalleled support, ready smiles and positivity, availability, evening appointments, and easy access to our Colonial Heights office are some of the top reasons our clients return to us repeatedly.

Group therapy session with diverse individuals seated in a circle, engaging in conversation and support, reflecting Tri-Star Counseling's compassionate approach to mental health.

Hear From Our Clients

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"Tri-Star Counseling has been a lifesaver during a tough time. The team's compassion and personalized approach made all the difference. I highly recommend for anyone seeking transformative mental health support. I am so grateful that I found them!"
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"Brent is an amazing therapist! I highly recommend utilizing brainspotting with him. Definitely worth checking out Tri-Star!!"
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"Tri-Star Counseling is phenomenal! You will not be disappointed I promise!"

Contact Us

Call or message us today. Share some information with a team member and schedule a consultation with us in Colonial Heights, Tennessee, just off Interstate 81.

info@tri-starcounseling.com

423-430-9687

210 Colonial Heights Rd. Kingsport, Tennessee 37663, United States